Since Alphations.store primarily delivers digital services and products, traditional shipping applies only to certain physical items (e.g., printed materials, promotional merchandise).

1. Digital Products & Service Delivery

  • Deliverables such as design files, website source code, and campaign reports will be sent via email or secure download links.

  • Digital items are typically delivered within 1–3 business days after project completion, subject to project size and agreement.

2. Physical Product Delivery (If Applicable)

  • Shipping address: Alphations LLC, 2840 Fletcher Pkwy 315, El Cajon, CA 92020, USA.

  • We use USPS, UPS, or FedEx. Delivery times are generally 3–7 business days within the USA; international delivery may take longer.

  • Shipping fees will be shown at checkout. Promotional offers may include free shipping.

3. Shipping Delays

  • We are not responsible for delays caused by carriers, weather, customs, or other uncontrollable factors, but we will assist in tracking and resolving the issue.

4. Receiving & Inspection

  • Please inspect any physical products immediately upon arrival. Report damages or incorrect items within 7 days of receipt.

  • Claims beyond this period may not be eligible for a full refund or replacement.

5. After-Sales Support

  • For digital products, we provide technical or file support for 7–14 days after delivery (specifics depend on the contract).

  • For physical products, please refer to our Refund & Returns Policy.